Answers

How do I choose a real estate photographer?

The short answer

Choosing a photographer

Start with work they shot in your area. Then check for a published price, a delivery time in writing, a licensed drone pilot, a 3D tour option and a clear reschedule policy. A photographer who answers all of that before you call is one you can book again without a second thought.

Our prices
Published, from $349
Our delivery
Photos next morning, video in 5 to 7 business days
Our drone pilots
FAA licensed
Our 3D tours
Zillow 3D in every package
Our reviews
100+ Google reviews at 5.0 stars
Our reschedule policy
Free up to 24 hours before; weather moves never charged

The checklist

  • Local work. Ask to see homes they shot in your city, not only their best photo.
  • A published price. You should know the cost before you call.
  • Delivery time. Get it in writing, for photos and for video.
  • A licensed drone pilot. Paid drone work needs an FAA Part 107 license.
  • 3D tour and floor plan. Ask whether they shoot Zillow 3D, Matterport or neither, and what it costs.
  • Who owns the photos. Many photographers keep the copyright and license the photos to you. Check that the license covers social media and your own ads.
  • Reschedule and weather. Ask what happens when it rains or the seller is not ready.
  • Reviews from agents. Look for reviews that mention showing up on time and delivering fast.
Related questions

Agents also ask.

Do I need to be at the shoot?
No, as long as we have access. A lockbox or gate code works.
How far ahead should I book?
Book as soon as the home is ready. You can book up to a year ahead, and same-day shoots are possible when a slot is open.
What if it rains on shoot day?
We watch the forecast and contact you if the shoot needs to move. A weather move is never charged. Cloudy days are fine.
Our promise

If you’re not fully satisfied with everything we deliver, we keep working until you are. No time limit, no asterisks.